Shelagh Foster has more than twenty years' experience in the media and communications industry; serving as editor, writer and writing training strategist across media platforms. She holds an Associateship in Speech and Drama (Teachers) with Trinity College London and was voted winner of the Voice of Africa short story competition in 2008. Shelagh is currently lead content editor for a global management consulting firm. In her spare time she cooks, writes and tries to grow vegetables. Shelagh is passionate about making poor communication better, and good communication exceptional.