Business Etiquette

Do you want to polish your personal skills and be more successful at whatever you do? If you want to get to the top in the business world, you need to have an extra edge over the competition. First impressions last and people will be impressed if you have great social skills to go with your business know-how. Business Etiquette provides the strategies to achieve success by demonstrating what to do, when to do it, and most importantly, how to do it.

• What you’ll discover in this book is:
• appropriate grooming for men and women
• How to manage your cyber CV and apply successfully for jobs online.
• The value and role of social media in job search today.
• Strategies to shine at the job interview plus techniques for successful Skype interviews.
• how to make effective introductions
• The key to being assertive: how to say ‘no’ when you need to.
• How to turn small talk into big business: how to mix’n’mingle and increase your database.

Patsy Rowe Patsy Rowe is a woman of extraordinary talent who has achieved enormous success, much of which can be attributed to her positive attitude, wicked sense of humour and her impeccable manners. Patsy has written more than 10 books covering self help, women's issues, management, business and travel, but she is most widely known for her expertise in business and personal etiquette. She can be heard regularly giving etiquette advice on radio although nowadays she combines being a best selling author with coaching in business etiquette and conducting nationwide seminars that are as much fun as they are informative.